Case Study: Chenies School improves communications with Netmatters VoIP telecoms solution

Chenies School quadruples call capacity with Netmatters

Chenies School, a small village school in Hertfordshire, faced a significant communication challenge due to its legacy telephone system which had only a single phone line. This prevented the school from making or receiving more than one call at a time, creating inefficiencies and potential safeguarding risks. The vendor, Netmatters, was engaged to design and install a new VoIP system to resolve these issues.

Netmatters implemented a hosted VoIP telephone system tailored for the school, enabling multiple concurrent calls and featuring automated operational hours and voicemail. The solution quadrupled the number of simultaneous calls the school could handle, drastically improving communication efficiency and safety for staff and parents. The vendor's quick and simple installation process ensured a smooth transition with minimal disruption.

Chenies School