Case Study: LiveChat achieves faster, more reliable website performance with Netlify

How LiveChat Migrated from WordPress to the Jamstack with Netlify

LiveChat, a SaaS customer communication company, needed to move beyond WordPress as its website needs grew. The platform was costing developer time with plugin security concerns, caching challenges, and database maintenance, while also limiting how quickly the team could deliver a better site experience. To regain speed and flexibility, LiveChat turned to Netlify and the Jamstack.

Using Netlify’s Application Delivery Network, deploy previews, automated builds, and GitHub-based deployments, LiveChat migrated sites iteratively from WordPress to static, Jamstack-powered experiences. The result was a faster, more collaborative workflow for developers, designers, marketers, and content teams, plus 99.99% uptime over the past year. With Netlify, LiveChat also enabled independent publishing for marketing and expanded its Jamstack approach across properties including LiveChat.com, the Marketplace, and partner dashboards.

LiveChat

Dawid Gawel

Senior Web Developer