Case Study: Centurion Boats achieves streamlined warranty management with Netkinetix

Centurion Boats - Customer Case Study

Centurion Boats needed a better way to keep service centers across the country updated on warranty and repair pricing, parts ordering, warranty details, RMAs, and order status. To solve this, the company turned to Netkinetix for an online warranty management software solution that would be easy for dealers to access and use.

Netkinetix implemented a system that lets Centurion track warranty claims online and provide service centers with current service hour estimates and repair information. The result was improved visibility into warranty and repair processes, better order tracking, and greater peace of mind for boat owners, though no specific numeric impact was provided.

Centurion Boats