Case Study: Toll Brothers achieves centralized identity management, stronger data security and an 80% cut in IT travel with NetIQ

Toll Brothers - Customer Case Study

Toll Brothers, the nation’s leading luxury home builder, faced the challenge of protecting large volumes of sensitive client financial data and meeting regulatory requirements while managing a dispersed, mixed Windows/Linux IT environment that included remote jobsite offices. Frequent desktop issues and a variety of user-installed applications forced IT staff to travel extensively to troubleshoot and enforce access controls.

The company implemented Identity Manager and Access Manager plus ZENworks Desktop and Asset Management and standardized on GroupWise, enabling centralized identity and access control, automated provisioning and immediate revocation of access, secure remote authentication, remote troubleshooting, and real‑time asset and license visibility. As a result, Toll Brothers strengthened client-data security and compliance, sharply reduced help‑desk burden, and cut IT travel costs by about 80% while anticipating lower software licensing expenses.

Toll Brothers

Nancy L. Myers

Vice President of Application Development