Case Study: State Grid Shanghai Municipal Electric Power Company (SGCC) achieves stronger security, 80% faster incident response and 90% lower losses with NetIQ Sentinel

SGCC - Customer Case Study

State Grid Shanghai Municipal Electrical Power Company (SGCC), a Shanghai-based energy and utilities provider managing 34,000 users on NetIQ Identity Manager, struggled with a fragmented, manual security process that prevented centralized reporting, delayed breach detection, and left the company non-compliant and exposed to penalties.

SGCC implemented NetIQ Sentinel tightly integrated with its NetIQ unified identity system to centralize logs, automate auditing (including identification and removal of “zombie” accounts), and generate daily and quarterly reports. The deployment reduced IT security staff from five to two, improved incident response time by 80%, cut security incidents by 50%, reduced security-related revenue losses by 90%, and significantly strengthened compliance, monitoring, and auditing.

SGCC

Lu Shida

Director