Case Study: SALGA achieves 98% improved system availability and 80% faster disaster recovery with NetIQ PlateSpin Forge

SALGA - Customer Case Study

The South African Local Government Association (SALGA), representing 278 municipalities, faced growing reliance on IT but had no formal disaster recovery processes and a small IT team operating on a tight budget. The organization needed an affordable, low‑complexity way to ensure service continuity and minimize downtime for mission‑critical systems like SAP and SQL Server.

Working with Afrocentric, SALGA deployed the PlateSpin Forge appliance as a fully managed disaster‑recovery solution to protect its virtualized production environment. In a real outage the team failed over to PlateSpin Forge and had all systems running within 45 minutes (within the solution’s 60‑minute claim), with synchronization back to primary infrastructure in two hours—cutting DR times by 80%, reducing DR administration by 60%, and improving key‑system availability by 98%.

SALGA

Pieter van den Berg

Senior IT Manager