Case Study: Pharmaceutical and Consumer-Health Company achieves scalable, compliant global access governance with NetIQ Identity Manager

Pharmaceutical and Consumer-Health Company - Customer Case Study

A global pharmaceutical and consumer‑health company with operations in more than 60 countries and tens of thousands of employees faced complex, varied regulatory requirements (including HIPAA and FDA) and needed fine‑grained, scalable identity and access controls that respect local rules while giving a global view of compliance and risk.

After a vendor assessment they chose NetIQ (now part of Micro Focus) Identity Manager in a federated configuration to synchronize identities across internal and cloud apps, use prebuilt connectors for SaaS like Office 365 and Workday, automate provisioning/de‑provisioning, and enable MFA. The solution delivers tight, role‑based access for internal staff and third‑party partners, supports multiple regulatory approaches, improves resiliency and time‑to‑market, and keeps employees productive with secure, reliable access.