Case Study: Richardson International achieves secure mobile single sign-on and improved IT efficiency with NetIQ Identity Manager and Access Manager

NetIQ® solutions support continued drive for innovation and business efficiency at Richardson

Richardson International, Canada’s largest privately owned agribusiness with a 150‑year history, faced the challenge of supporting 2,500 employees across 90 sites in a highly decentralized environment. The company needed a comprehensive corporate directory and org charts, secure mobile access to core business applications, improved self‑service capabilities, and a way to extend controlled access to partners and customers while reducing IT operational overhead.

Richardson deployed NetIQ Identity Manager and Access Manager to power its “My Richardson” portal, providing single sign‑on, federation, risk‑based and two‑factor authentication, and simple browser‑based mobile access with minimal development. The solution delivered one‑touch access for 2,500 users, secure mobile and cloud access, easier administration and self‑service password resets, improved collaboration with partners and customers, and reduced operational costs with centrally managed security.

Richardson International

Paul Beaudry

Assistant Vice President of Technical Services, Manage-ment Information Services for Richardson International