Case Study: Tongji University achieves 60% identity and access workload reduction and 80% faster user onboarding with NetIQ Identity Manager and Access Manager

NetIQ® solutions deliver cloud- and mobile-ready secure and reliable access controls

Tongji University, a leading Chinese university with about 40,000 students and an IT estate supporting 1,000 staff, faced slow, insecure identity processes after its Sun Identity Manager approach lost vendor support. Poor integration with HR and payroll systems meant provisioning could take up to three days and deletions up to five, leaving systems exposed and creating heavy manual workloads and security risks.

Tongji implemented NetIQ Identity Manager and Access Manager, integrating identity with HR for automatic, role-based provisioning and deprovisioning, and delivering single sign-on with centralized password controls. The change cut identity and access workload by 60%, reduced user administration costs by 30%, made new users available 80% faster and sped up changes/deletions by 40%, while strengthening security and enabling plans for mobile, cloud and multi-factor authentication.

Tongji University

Hai Lu

Technical Team Lead