Case Study: The Quality Council for Trades and Occupations (QCTO) achieves full audit compliance and streamlined system access control with NetIQ Identity Governance and Change Guardian

NetIQ® Identity Governance and Change Guardian deliver full audit compliance and system access control

The Quality Council for Trades and Occupations (QCTO) manages occupational qualifications across South Africa and is subject to regular regulatory audits and new data protection requirements. Its IT environment included multiple disparate systems (ERP, HR/ESS, a custom certification system and more) with inconsistent access controls, manual monthly access reviews that consumed significant staff time, and limited visibility into system administrator privileges and separation of duties.

QCTO implemented NetIQ Identity Governance and Change Guardian (with partner LiyaTech and Micro Focus support) to consolidate entitlements, automate access-review workflows for business owners, and centrally record and audit system changes. The combined solution delivered real-time visibility into user accounts and change events, streamlined audits, ensured compliance with stricter data protection rules, reduced manual effort, and improved overall access control and security.

QCTO

Tafadzwa Ramhewa

IT Director