Case Study: Mexico’s Tax Administration Service achieves secure, centralized identity management and 100% ROI with NetIQ Compliance Management Platform

Mexico's Tax Administration Service - Customer Case Study

Mexico’s Tax Administration Service (SAT) faced the complex task of moving federal tax collection and investigation systems online for nine million taxpayers and 35,000 employees while replacing manual, disparate identity processes. SAT needed a secure, centralized way to create and manage single digital identities and enforce granular access controls across offices nationwide.

SAT implemented the Compliance Management Platform (integrated with PeopleSoft CRM/HR) to provide web-based single sign-on, real-time security monitoring, and centralized identity and access management. The solution reduced password- and admin-related operating costs, enabled continuous policy enforcement and regulatory compliance, and delivered a 100% ROI within 18 months.

Mexico's Tax Administration Service

Ivan Ivanov

Identity Management Administrator