Case Study: Meizhou Municipal Information Centre achieves 80% reduction in administration costs and under‑30‑minute full recovery with NetIQ PlateSpin Forge

Meizhou Municipal Information Centre - Customer Case Study

Meizhou Municipal Information Centre is the nine-person IT team that runs e-government services for Meizhou, China (population 5.5 million) and supports about 1,000 municipal and county bodies. Responsible for the city portal and extranet, the centre needed a cost-effective way to eliminate downtime and improve backup and recovery—twelve hours of downtime was considered unacceptable.

The team deployed a PlateSpin Forge disaster-recovery appliance, completing installation and an initial full backup in a single night. The appliance automates ongoing backups, provides one-click virtual snapshots for testing, and can restore systems in about 15–25 minutes (under 30 minutes), cutting administrative effort by roughly 80%, freeing staff for other work, and delivering faster, more reliable recovery with strong technical support.

Meizhou Municipal Information Centre

Jian Chen

Vice Director