Case Study: Major South African Bank achieves stronger access governance and reduced fraud risk with NetIQ

Major South African Bank - Customer Case Study

A major South African bank with retail, commercial, corporate and investment operations across several African countries needed to strengthen protection of critical information and reduce fraud risk as it expanded. The bank found its existing, isolated identity and access controls insufficient and sought a holistic solution to improve visibility and control over who could access sensitive systems and data.

After a proof of concept, the bank implemented an integrated NetIQ solution—Identity Manager, Access Governance Suite and Sentinel—for automated provisioning/deprovisioning, consolidated reporting and real‑time monitoring. The deployment gave on‑demand visibility into user access, faster removal of unauthorized accounts, instant alerts on suspicious activity and significantly reduced business risk while improving operational efficiency.