Case Study: Leading Health Insurance Company achieves ACA compliance and reduced operational risk with NetIQ Identity Management

Leading Health Insurance Company - Customer Case Study

A leading U.S. health insurer serving over one million members and operating across 2,500 offices, clinics and hospitals faced mounting regulatory reporting requirements from the Affordable Care Act and ongoing economic uncertainty. Its legacy, locked-down identity system was a "black box" that made large-scale identity-policy changes costly and slow, preventing a central platform for accurate, secure enterprise-wide financial reporting and increasing operational and regulatory risk.

The insurer replaced the legacy system with Micro Focus NetIQ Identity Manager, Access Manager and SecureLogin, enabling in-house creation and reuse of fine-grained identity policies and secure, role-based access to heterogeneous systems. This delivered faster, lower-cost application changes, non-disruptive deployment of advanced reporting to meet ACA requirements ahead of time, and actionable insights that reduced operational risk by eliminating excessive policy entitlements.