Case Study: Hastings & Prince Edward Counties Health Unit achieves 20-minute RPO and sub‑1‑hour RTO with NetIQ PlateSpin Forge

Hastings & Prince Edward Counties Health Unit - Customer Case Study

Hastings & Prince Edward Counties Health Unit is a public health organization serving about 150,000 people across a 7,000 km2 area between Toronto and Ottawa. Facing strict regulatory requirements and the clinical risk of unavailable patient records, the Health Unit needed continuous, secure access to online medical services and a rock‑solid disaster recovery plan to protect highly confidential health data.

They deployed the PlateSpin Forge appliance — a preconfigured, single‑vendor DR solution that protects 20 mixed virtual and physical servers and supports quick, non‑disruptive testing. The appliance cut the recovery point objective from days to 20 minutes and reduced recovery time to under one hour, proved reliable in two real recoveries, simplified failback, and delivered the operational confidence and peace of mind the Health Unit required.

Hastings & Prince Edward Counties Health Unit

Tom Lockhart

IT Systems Manager