Case Study: Haier Group achieves streamlined, secure identity governance and single sign-on with NetIQ Identity Manager and NetIQ Access Manager

Haier Group - Customer Case Study

Haier Group, a Qingdao-based global home appliance manufacturer with tens of thousands of employees, struggled to manage access across many disparate systems. Manual provisioning and deprovisioning meant slow onboarding and offboarding, multiple login credentials for users, security risks from lingering accounts, and a high administrative burden.

Haier implemented NetIQ Identity Manager and NetIQ Access Manager to centralize identity governance, automate provisioning/deprovisioning, control partner access, and provide single sign-on. The result was tighter security, faster user provisioning, lower maintenance and admin costs, fewer helpdesk calls, and freed IT and HR staff to focus on higher-value work.

Haier Group

Xinwen Liu

Project Manager