Case Study: Grupo Arcor achieves 60% reduction in IT workload and minutes-long user provisioning with NetIQ Identity Manager

Grupo Arcor - Customer Case Study

Grupo Arcor, a leading Latin American confectionery with 20,000 employees and sales in 120 countries, struggled with slow, largely manual identity and access management. New account provisioning could take more than a week, role changes led to accumulated privileges, and unreliable deprovisioning created security and licensing risks.

By deploying NetIQ Identity Manager, eDirectory and Access Manager (with PAM integration) to centralize identities and automate provisioning and deprovisioning, Arcor cut provisioning times from days to minutes, reduced IT management workload by 60%, eliminated 300 dormant accounts and lowered software license costs—while enabling single-password access across 80+ integrated systems.

Grupo Arcor

Walter Mondino

IT Security Manager