Case Study: Global Packaging Manufacturing Company achieves fast, secure application access and automated user provisioning with NetIQ

Global Packaging Manufacturing Company - Customer Case Study

A global packaging manufacturer with operations across North America, Latin America, Asia, Europe and the Middle East needed fast, secure, 24/7 access to business‑critical systems for thousands of employees. Manual user provisioning and complex access to a global SAP instance were causing delays, errors and potential production risks, so the IT team sought faster, more consistent user and access management.

The company deployed NetIQ Identity Manager and Access Manager with Wipro to automate provisioning using a role‑based framework and to enable single sign-on. The solution streamlines user lifecycle management, speeds access approvals, reduces manual work for IT, and delivers consistent, secure application access from any location—improving employee productivity and control.