Case Study: FDM Document Dynamics achieves secure, easy document access and automated user management with NetIQ Access Manager and Identity Manager

FDM Document Dynamics - Customer Case Study

FDM Document Dynamics, an Italian provider of outsourced document management for sectors like banking, insurance and healthcare, needed to give clients easy but secure access to documents through its online portal. Its existing authentication solution was complex, slow and required administrators to update three separate environments, lacked password management and vendor support, creating a heavy operational burden and compliance risk.

FDM deployed NetIQ Access Manager and Identity Manager with support from Omnitech to provide single sign‑on, centralized identity checks, built‑in password management and federation for partners; the system now supports about 60,000 users and lets administrators apply access policies to user groups easily. The portal is faster and simpler for clients, routine user-management tasks are automated (with self‑service planned), and comprehensive login tracking improves security and regulatory compliance.

FDM Document Dynamics

Massimo Sabbadini

IT Manager