Case Study: Faysal Bank achieves real-time oversight of administrator activity with NetIQ Sentinel Log Manager

Faysal Bank - Customer Case Study

Faysal Bank Limited, a major Pakistani bank with more than 260 branches and ~4,000 employees, needed better oversight of IT administrators who access dozens of sensitive, business‑critical databases. Although the bank limited privileged access per policy, it lacked a readable, centralized way to monitor and audit administrator activity across multiple systems to ensure compliance and reduce business risk.

Working with NetIQ partner NDS, Faysal Bank deployed NetIQ Sentinel Log Manager to consolidate logs in real time, produce consolidated reports, and trigger event alerts. The solution delivers zero performance impact, a clear audit trail of administrator actions, and real‑time alerts for suspicious events—giving managers visibility and control over administrative access and simplifying compliance while enabling further identity‑management improvements.

Faysal Bank

Zahir Ali Quettawalla

Head of IT Security Risk Management