Case Study: Carante Groep achieves 5x faster user provisioning and reduced IT workload with NetIQ Identity Manager

Carante Groep - Customer Case Study

Carante Groep is a Dutch healthcare organisation made up of ten independent providers operating from more than 1,000 locations and serving some 15,000 employees. A change in Dutch security regulations forced the group to replace 3,000 shared accounts with individual user accounts, a shift that would have multiplied manual account administration and forced a major increase in IT workload—creating a bottleneck for onboarding, access changes and deprovisioning.

Carante Groep implemented NetIQ Identity Manager, integrated with eDirectory, GroupWise and its business intelligence system with partners Everett and Trusted-4D, provisioning all 15,000 users in three days. The solution delivers single sign‑on, self‑service password reset and automated provisioning, cutting account-creation time up to fivefold, reducing IT calls and workload, improving security and compliance (including NEN7510), and enabling growth without adding IT staff.

Carante Groep

Jerry van Rekom

Head of ICT