Case Study: Jungheinrich achieves greater project transparency with Netigate

Jungheinrich - Customer Case Study

Jungheinrich, a leader in industrial trucks and intralogistics, needed greater transparency for its international projects and a way to analyze customer satisfaction. They turned to the vendor Netigate and its customer experience solution to conduct comprehensive internal and external surveys.

Netigate provided a simple and fast platform for Jungheinrich to implement group-wide project status surveys across 32 national companies. The solution delivered greater project transparency and facilitated customer loyalty efforts. The Jungheinrich team also praised Netigate for its ease of use, excellent support, and the ability to easily export and customize graphics for reports.

Jungheinrich