Case Study: Service Professionals boosts revenue and streamlines customer calls with Netic

Service Professionals generates $3M in revenue growth with Netic

Service Professionals, an HVAC, plumbing, and electrical business, sought a tech-forward AI solution for its call center to enhance customer experience. After a previous AI provider failed, booking unfulfillable jobs and frustrating customers, they needed a partner that could uphold their "Thumbs Up Guarantee" of professionalism. They turned to Netic for its AI voice agent service.

Netic implemented its AI voice agent, which could handle complex calls, schedule appointments, and show empathy to customers. The solution consolidated multiple software tools and also enabled autonomous outbound campaigns. As a result, Netic booked over 2,000 jobs, handled over 100,000 customer interactions, and helped generate $3 million in revenue growth for Service Professionals within a few months.

Service Professionals