Case Study: Paschal doubles revenue without doubling its call center with Netic

Paschal doubles revenue every 2-3 years with Netic and books 24,000+ more jobs

Paschal, a rapidly growing home services company, faced the challenge of continuing to double its revenue every two to three years without lowering its high bar for customer service. The company needed to handle volatile inbound demand across multiple channels and provide a consistent customer experience without proportionally increasing its call center headcount. To solve this, Paschal partnered with Netic to implement its AI revenue engine.

By deploying Netic's AI as the first point of contact across all channels, Paschal captured demand it previously missed. The solution provided instant responses, improved marketing ROI with a 30% higher conversion rate on leads, and ran autonomous outbound campaigns. As a result, Paschal booked over 24,000 more inbound jobs year-over-year while keeping call center staffing flat. Netic enabled the company to scale its operations effectively and maintain its exceptional customer experience.

Paschal