Case Study: AllTech Services boosts booking speed and revenue growth with Netic

AllTech Services books 4,200+ leads autonomously with Netic

AllTech Services, a technology-forward HVAC and plumbing company, was let down by other AI providers whose tools hallucinated and frustrated customers. They needed a reliable AI partner to elevate their call center operations and handle their growth. They partnered with vendor Netic to find a solution.

Netic implemented its AI platform to act as the first response for all inbound customer leads, instantly booking jobs and routing complex calls to humans. The solution resulted in over 4,200 jobs booked autonomously, a 78% average booking rate for after-hours calls, and instant response times to leads. This contributed to a 54.8% year-over-year revenue growth for AllTech Services.

AllTech Services