Case Study: RozetkaPay achieves faster approvals and 80% monthly closures with NetHunt CRM

How RozetkaPay Automated Approvals Across 4 Departments with NetHunt CRM

RozetkaPay, a fintech company, was struggling to manage merchant applications as its client base grew to 300. Using spreadsheets and a custom tracking tool made it difficult to scale, coordinate between departments, monitor deadlines, and keep request statuses moving efficiently across the Commercial, Financial, Operations, and Support teams.

To solve this, RozetkaPay implemented NetHunt CRM, which centralized each application in one record and automated routing, reminders, and communication across departments. The result was faster processing, with an average application turnaround of just 1 hour in the ideal scenario, 80% monthly successful closures, and much better interdepartmental collaboration through automation.

RozetkaPay

Oleksii Myropolskii

Commercial Director