Case Study: UBS improves mobile banking experience with Netguru

UBS launches a smoother native banking app with NetGuru

UBS, a multinational investment bank and the largest private bank in the world, sought to maintain its competitive edge by accelerating its digital transformation with a mobile-first approach. The bank faced challenges in providing a seamless mobile experience and ensuring consistency across its products while transitioning to new frameworks. To address this, UBS turned to the product design experts at Netguru for support in redesigning its personal mobile banking app for private clients.

Netguru provided a team extension model, integrating its designers directly with UBS's teams to work on the app redesign. The solution involved contributing to a new native design system, improving core flows like login and payments, and conducting usability testing. As a result, Netguru helped UBS launch redesigned native payment features and an improved login process, a new user-centric home screen, and smoother loading behavior. This established a native design approach and a component library process for UBS, enhancing the overall user experience.

UBS