Case Study: Swap transforms its mobile payment UX and scales faster with Netguru

Swap - Customer Case Study

Swap, a peer-to-peer mobile payment app in Mexico, faced challenges with user experience as adding new features created friction within its outdated interface. To prepare for future growth and simplify customer onboarding, Swap partnered with NetGuru for a major UX and UI redesign.

NetGuru conducted thorough UX research and designed new wireflows and a refreshed UI, incorporating custom illustrations for clarity. The solution provided Swap with a complete design system for easy implementation. As a result, Swap radically improved its personal finance management and launched new features, now processing $60 million per month for over 85,000 users and securing $1 million in pre-series A funding.

Swap

Bruno Ramos Berho

Chief Executive Officer