Case Study: Careem enhances its payments app with Netguru

Careem scales Careem Pay across 14 countries with NetGuru

Careem, a Middle Eastern super app owned by Uber, sought to refine its rapidly expanding Careem Pay financial services app to be more intuitive and accessible based on user feedback. Their challenge was to design complex new features and improve existing ones within a dynamic environment, requiring an expert fintech design partner. They enlisted NetGuru for its product design services to help achieve these goals.

NetGuru provided high-quality design talent that integrated seamlessly with Careem's teams, working agilely to prioritize critical tasks and make swift adjustments based on user feedback. The vendor delivered a complete design proposal that leveraged fintech expertise and successfully supported the implementation of Careem's new Aurora design system. NetGuru exceeded client expectations by not only fulfilling requirements but also delivering significant added value, resulting in a more user-friendly and scalable payments application.

Careem