Case Study: Zenith Bank UK achieves real-time user monitoring and stronger internal controls with NetGuardians

Zenith Bank UK - Customer Case Study

Zenith Bank UK, the 65-person UK arm of Zenith Bank plc, needed a reliable way to monitor user activity and produce audit trails after weaknesses in IT access and release processes were flagged by external auditors. The bank selected NetGuardians and its behavioral analysis software (available pre-configured for Temenos T24) to replace a manual, server-based audit process and to support IT, risk and internal audit needs.

NetGuardians implemented its solution rapidly (about one week plus testing), integrating non-intrusively with T24 to deliver real-time session logs, transaction and behavioral analysis, configurable thresholds, alerts and up to five years of history. The system gave Zenith Bank UK immediate, auditable visibility into logins, changes and transactions, reduced fraud risk, and provided fast, measurable benefits for IT, risk and audit teams.

Zenith Bank UK

Paul Greensted

Head of IT