Case Study: Acleda Bank achieves proactive fraud prevention and streamlined compliance with NetGuardians

Acleda Bank - Customer Case Study

Acleda Bank, Cambodia’s largest bank with hundreds of branches, faced rising transaction volumes that overwhelmed manual fraud controls and made it hard to spot internal fraud, privileged-user abuse and employee collusion. Seeking analytics, activity logging and real‑time detection, Acleda selected NetGuardians’ enterprise risk platform to provide user-behavior analytics and automated risk scoring.

NetGuardians implemented the enterprise risk platform across Acleda in about two months, integrating with T24 and HR systems and training a four-person team to operate it. The solution reduced false alerts through behavioral profiling, cut weekly reporting time from a day to 1–2 hours, lowered the bank’s risk profile, and led to an immediate decrease in fraud with faster detection and prevention; Acleda expects to recoup its investment in roughly a year.

Acleda Bank

Tauch Kampoul

Vice President and Head of Security Operations