Case Study: Carlo’s Coffee Bar boosts reliable payments and customer Wi‑Fi with NETGEAR Orbi Pro

Orbi Pro Wi-Fi creates loyal customers base for family-owned coffee bar

Carlo’s Coffee Bar, a small family-run coffee shop in Milton Keynes, faced significant connectivity issues with its previous BT hub, which caused frequent network drops. These disruptions prevented the business from reliably processing card payments and created a poor experience for customers. To support its operations and improve efficiency, the company turned to vendor NETGEAR for a solution using the Orbi Pro Wi-Fi system.

NETGEAR implemented its tri-band Orbi Pro system, which provided a fast and reliable Wi-Fi connection covering the entire shop. The solution easily handles up to 40 devices and separates traffic for admins, staff, and guests. As a result, Carlo’s can now process orders and payments without network interruptions. NETGEAR's solution has also led to an observable increase in customers choosing to stay in the coffee bar to work or relax, directly improving the customer experience and supporting business growth.

Carlo’s Coffee Bar

Sophie

Manager