Case Study: Benton County ECD achieves reliable NG911 network redundancy with NETGEAR

Benton County takes care of citizens with a fast, reliable high-bandwidth network

Benton County ECD, an emergency communications district, required a fully redundant and high-bandwidth network switch system to support its critical Next Generation 911 services, including text-to-911. The challenge was to eliminate the risk of downtime and accommodate growing data traffic while adhering to a strict public budget. To meet this need, the district worked with vendor NETGEAR and their partner, Area Wide Communications (AWC), to upgrade their infrastructure.

The solution involved deploying NETGEAR's M4300 series switches across the county's main dispatch locations, creating a network with complete failover capabilities and ample bandwidth for future growth. The results were immediate, with the customer reporting a flawless installation and equipment that performed better than expected. The NETGEAR solution provided huge improvements in network speeds and reliability, granting the operations director complete visibility and control, ensuring the emergency services are backed by a 100 percent reliable network for years to come.

Benton County ECD

Justin Whipple

Director of Operations