Case Study: Citynet creates faster, more accurate quotes with Netformx DesignXpert

Citynet automates proposal generation with Netformx DesignXpert

Citynet, a regional telecommunications and business technology solutions provider, faced challenges with the inefficiency and inaccuracy of manually creating quotes using spreadsheets. This process was time-consuming, prone to validation errors, and impacted their competitiveness. To solve this, they chose the Netformx DesignXpert solution to automate their design and proposal creation processes.

By implementing Netformx DesignXpert, Citynet automated its workflow, achieving seamless integration with Cisco Commerce Workspace. The solution from Netformx saved a senior engineer 6-10 hours per week previously spent troubleshooting errors. It also improved accuracy, streamlined internal billing processes, enhanced collaboration, and accelerated the training of new hires. Citynet reported that the tool paid for itself through these time savings and operational efficiencies.

Citynet

Craig Behr

Senior VP, Strategic Sales Engineering