Case Study: ITS InfoCom boosts profitability with Netformx ChannelXpert

ChannelXpert Enables ITS InfoCom to Increase Profitability Through Business Insights

ITS InfoCom, a multinational provider of IT and communication solutions to Latin American service providers and enterprises, faced challenges in managing complex multivendor designs and maximizing profitability. They struggled with error-prone manual processes for proposal generation, vendor rebate optimization, and certification tracking, which delayed deployments and left revenue opportunities untapped. To address this, they turned to Netformx, initially implementing the DesignXpert tool to improve design accuracy.

Netformx provided its ChannelXpert solution to automate and manage the sales process. This tool gave ITS InfoCom crucial business insights, enabling them to efficiently uncover hidden vendor rebates, proactively manage certifications, and optimize deals. The results included a significant increase in productivity, improved profit margins, and a quick return on investment. Adriana Loria Arroyo, Corporate Alliances & Strategy Director, reported that ChannelXpert greatly enhanced their operations, making them more competitive.

ITS InfoCom

Adriana Loria Arroyo

Corporate Alliances & Strategy Director