Case Study: BT achieves higher vendor rebates globally with Netformx ChannelXpert

BT Uses Netformx ChannelXpert to Increase Vendor Rebates on a Global Basis

BT, a leading global communications provider, faced challenges in managing vendor rebate programs across its international operations. Manual processes made it difficult to optimize promotions, check for lost rebates, and maximize overall profitability for its enterprise customers in 180 countries.

The vendor, Netformx, implemented its ChannelXpert solution to centralize and automate the management of these global rebates. This allowed a small UK-based team to efficiently monitor program compliance, analyze data, and provide actionable insights to regional offices. As a result, BT gained greater business insights with less effort and was able to take timely actions to significantly increase its vendor rebates and optimize profitability.

BT

Simon Fenning

General Manager