Case Study: Fissler achieves faster, more efficient purchasing automation with Netfira

Automation and digitisation of purchasing processes using AI

Fissler GmbH, a world market leader in high-quality cookware, faced significant manual inefficiencies in its operational purchasing processes. Despite existing solutions like EDI and portals, the company could not achieve a seamless, electronic connection with its 600 suppliers. This resulted in a heavy administrative burden of processing approximately 19,000 order confirmations and 2,000 requests for quotes annually, diverting time from strategic activities. To solve this challenge, Fissler selected the Netfira Platform to automate its procurement.

The Netfira solution provided a fast and uncomplicated implementation, integrating directly with Fissler's SAP system without requiring suppliers to change their own processes. The project to automate order confirmations was completed in just four months. The AI-powered platform eliminated manual data entry and media discontinuities, delivering near 100% data accuracy and creating a reliable, real-time, bidirectional data exchange. This automation freed the procurement team to focus on strategic tasks, with the investment in the Netfira Platform projected to pay for itself in under 24 months.

Fissler

Ole Pötter

Head of Global Purchasing