Case Study: Leading Biotech Company achieves streamlined legal workflows and major time and cost savings with NetDocuments

Why a leading Biotech Company made the switch to NetDocuments, helping deliver a seamless experience within Microsoft Office and Outlook

A leading Biotech Company was struggling with a 12‑year‑old, on‑premises document management system that unpredictably failed to load documents and forced contract managers to spend an estimated 1–5 hours per week reconnecting, hunting files, and coordinating fixes—creating productivity losses and friction between Legal and IT. After due diligence, the Company chose NetDocuments and its cloud-based document and email management platform (including the ndMail Outlook integration) to address these performance and workflow gaps.

NetDocuments deployed its cloud DMS and ndMail to provide seamless Microsoft Office and Outlook filing, automatic filing location prediction, and faster, more reliable document access. Within weeks users reported markedly improved application performance; the move is expected to recover the estimated 1–5 hours/week per contract team member, deliver measurable efficiency gains, and produce ongoing cost savings for the Biotech Company.