Case Study: Corrs Chambers Westgarth achieves secure, client-facing cloud document management with NetDocuments

Talking Cloud Series with Corrs Chambers Westgarth

Corrs Chambers Westgarth, a 550+ lawyer Australian independent law firm, needed to replace a 20+-year-old document management system and move core systems to the cloud as part of a “cloud as a competitive advantage” strategy. After an almost three-year evaluation and the creation of a formal cloud security framework, the firm selected NetDocuments’ cloud-based DMS for its security, open APIs and integration capabilities.

NetDocuments implemented a cloud DMS with secure, client-facing document cabinets, browser access and strong mobility; after more than 12 months live Corrs reports excellent staff uptake, high client adoption (clients asking to store documents in the cabinets) and a marked reduction in document email exchanges—improving collaboration and client service. NetDocuments’ ability to meet Corrs’ security requirements and integrate with other systems delivered measurable operational and client-satisfaction benefits.

Corrs Chambers Westgarth

Berys Amor

Director of Technology