Case Study: Husch Blackwell achieves secure, cloud-based information governance and rapid remote-work agility with NetDocuments

Husch Blackwell - Customer Case Study

Husch Blackwell, an AM Law 100 firm with 700+ attorneys and 1,500+ employees, faced fragmented on‑site servers, poor collaboration and access, high IT overhead, and weak information governance. In 2018 the firm selected NetDocuments (DMS, ndMail, ndThread) as a true cloud solution to centralize document management, improve security, and enable more flexible, matter‑centric work.

NetDocuments implemented a cloud DMS with strong integrations (ChatLink, PacerPro), on‑site coaching and 24/7 support; within a year adoption exceeded 90% and the firm was able to move its workforce to remote work in just three days during the pandemic. The NetDocuments solution reduced reliance on scattered servers and constant updates, improved governance and security, saved time and money, and gave Husch Blackwell the flexibility to manage phased returns and future digital initiatives.

Husch Blackwell

Bret Chapman

Chief Administration Officer