Case Study: Frost Brown Todd achieves secure, centralized cloud document management and lower IT costs with NetDocuments

Frost Brown Todd’s Perspective on Technology & the Firm’s Transition From an on-premises DMS to the Cloud

Frost Brown Todd, a multi‑office law firm, faced mounting costs and reliability problems with its on‑premises document and email management system — including 8 million documents, roughly 25 servers to support the DMS, frequent Outlook/DMS instability, low adoption of matter workspaces, and ongoing maintenance and upgrade burdens. After evaluating options, the firm selected NetDocuments’ cloud‑based document management platform to replace its legacy on‑premises DMS.

NetDocuments implemented a centralized, cloud-hosted document library with universal matter workspaces, built‑in security and compliance, seamless Office integration, and a secure web/mobile interface, eliminating the need for the firm’s document infrastructure. The move to NetDocuments reduced Frost Brown Todd’s IT footprint and expected upgrade/maintenance costs, provided 99.9% SLA availability and stronger security controls, improved search and access across the firm, and addressed major Outlook/DMS reliability issues.

Frost Brown Todd

Paul Bromwell

Chief Information Officer