Case Study: Restaurant Equippers achieves up to 20% higher add-to-cart rates with Netcore Unbxd

Restaurant Equippers boosts add-to-cart rates by up to 20% with Netcore Unbxd

Restaurant Equippers Inc, a B2B retailer, faced persistent challenges with its legacy ecommerce search, including poor stemming, synonym failures, irrelevant results, and a high manual workload. These issues hindered the online shopping experience and conversion potential. They partnered with Netcore Unbxd to implement its AI-powered Shopping Agent and search solution to overcome these obstacles.

Netcore Unbxd deployed a custom AI model with adaptive intent recognition and a no-code merchandising console. The solution introduced an agentic AI Shopping Agent that guides customers through multi-turn conversations and autonomous product discovery. This resulted in an up to 20% uplift in add-to-cart rates, a 60% growth in search engagement, and higher average order values, transforming search into a significant conversion and profitability engine for the customer.

Restaurant Equippers Inc