Case Study: ResMed achieves better search relevance and higher conversions with Netcore Unbxd

ResMed boosts revenue 23.74% with Netcore Unbxd

ResMed, a global leader in sleep solutions, faced challenges with the relevancy of its e-commerce search results, particularly with misspelled queries and understanding shopper intent. To address this, they partnered with vendor Netcore Unbxd and implemented its search and merchandising solutions, including an enhanced autosuggest feature and the Merchandising Workbench.

The solution from Netcore Unbxd utilized AI algorithms for intent identification and query understanding, which significantly improved search relevancy. This transformation led to a direct and measurable business impact, including a 23.74% revenue uptick, a 21.39% increase in conversion rate, and a 15.28% rise in customer engagement.

ResMed