Case Study: DoctorOnCall achieves higher conversion and lower bounce rate with Netcore Unbxd

DoctorOnCall boosts conversion rate 13.48% with Netcore Unbxd

DoctorOnCall, a Malaysian health tech company, needed to optimize its online healthcare platform to improve customer experience and drive business growth. They partnered with vendor Netcore Unbxd to leverage its Search and Browse products and AI-driven merchandising workbench.

Netcore Unbxd implemented its advanced AI models and a KPI-driven merchandising workbench to enhance search accuracy, understand user intent, and boost visibility for essential items. This solution from Netcore Unbxd led to a 53.15% decrease in bounce rate, a 24.10% increase in average order value, and a 13.48% improvement in conversion rate, significantly driving the customer's growth.

DoctorOnCall