Case Study: Healthy Planet Canada achieves better product discovery and higher conversions with Netcore Unbxd

Being Holiday Ready – In Conversation With HealthyPlanet Canada

Healthy Planet Canada, a Toronto-based health food retailer with about 20,000 SKUs, needed to improve product discovery on its ecommerce site so shoppers could quickly find the right vitamins, supplements, and other products. Before switching, its Magento out-of-the-box search drew customer complaints because results were poor and hard to navigate.

Netcore Unbxd implemented its AI-powered site search to deliver more relevant, contextual results and better filters, making search the centerpiece of the shopping experience. Healthy Planet Canada said the change reduced complaints, improved product discovery, and helped drive higher conversions and repeat visits; after briefly trying another provider, the company returned to Netcore Unbxd because it better met its needs and made search “one less thing” to worry about.

Healthy Planet Canada