Case Study: Restaurant Equippers Inc achieves up to 20% higher add-to-cart rates with Netcore Unbxd

Restaurant Equippers’ Agentic solution with Netcore Unbxd lifts add-to-cart rates by up to 20%

Restaurant Equippers Inc, a B2B retail supplier of commercial restaurant equipment and supplies, needed better search and discovery after struggling with poor stemming, synonym handling, and irrelevant results on its ecommerce site. After moving to Adobe Commerce, the company looked to Netcore Unbxd and its AI-powered product discovery and Shopping Agent to improve search relevance and reduce manual maintenance.

Netcore Unbxd implemented a custom AI solution tailored to Restaurant Equippers Inc’s catalog and shopper behavior, with no-code tools and smarter query interpretation, ranking, and merchandising. The result was 60–70% search engagement, up to a 20% lift in add-to-cart rate, a 20% revenue increase, 10% higher AOV, and significantly fewer customer-care calls.

Restaurant Equippers Inc

Angela Maynard

Director of Ecommerce Operations