Case Study: Yorkshire Ambulance Service improves compliance and communications with NETconsent

Yorkshire Ambulance Service - Customer Case Study

The Yorkshire Ambulance Service, a major public sector organisation, faced the significant challenge of ensuring its 4,300+ employees read and comply with essential policy and information governance updates. Manually managing this process was time-consuming and costly, making it difficult to confidently meet strict regulatory requirements. To address this, they implemented the NETconsent automated policy management software.

NETconsent provided a cost-effective solution by automating policy distribution and compliance confirmation. The system forces employees to acknowledge updates via a pop-up before they can proceed with other work, eliminating the possibility of missed emails. This ensured systematic evidence of compliance and saved valuable administrative resources. The vendor also customized the platform to remove the option to decline mandatory policies, further streamlining the process. Beyond compliance, Yorkshire Ambulance Service found NETconsent to be a powerful real-time messaging tool for critical communications.

Yorkshire Ambulance Service

Richard Price

IT Manager