Case Study: Wigan Council achieves stronger compliance and reduced policy management burden with NETconsent

Wigan Council streamlines policy management for 4,000 users with NETconsent

Wigan Council faced the challenge of managing corporate policies, particularly its Acceptable Internet Usage policy, for over 4,000 users across the authority and its partner organizations. The manual, paper-based system for deploying and auditing policies was logistically difficult and failed to provide the necessary records for audit requirements. To address this, the council turned to the vendor NETconsent and its policy management solution.

NETconsent automated the policy management process by presenting policies to users electronically, requiring them to review and provide a password-verified acceptance, which was stored in a secure database. This solution provided Wigan Council with real-time visibility of compliance and automated reporting, leading to substantial savings in time and resources. The implementation of NETconsent significantly improved the council's corporate governance, reduced administrative workload, and allowed staff to be redeployed to core service delivery activities.

Wigan Council