Case Study: Wigan Council achieves stronger compliance and policy management with NETconsent

Automated Policy Management helps Wigan MBC tackle new corporate governance requirements head on

Wigan Council, a local government authority in the UK, faced significant logistical and administrative challenges in manually managing and auditing employee compliance with its corporate policies, starting with its Acceptable Internet Usage policy. To tackle this burden and meet new corporate governance requirements, the council turned to the vendor NETconsent for its automated policy management solution.

By implementing NETconsent's software, Wigan Council automated the deployment, acceptance tracking, and reporting of its policies. The solution provided real-time visibility of compliance status, stored secure electronic records of employee acceptance, and enabled the authority to run exception reports. This allowed NETconsent to help the council drastically cut costs by saving resources, substantially reduce risk through enhanced governance, and improve performance by enabling the immediate identification and resolution of compliance issues.

Wigan Council

Peter Livesey

Assistant Director of Finance and IT