Case Study: Global Prominent Coffee Provider enhances Azure and Teams capabilities with NetCom Learning

Amidst The Global Pandemic, Coffee Giant Managed To Serve The Best Coffee To Its Customers With NetCom Learning Training Solutions

Global Prominent Coffee Provider, a global coffee giant serving 100 million customers across 78 markets and more than 31,000 stores, needed to secure and modernize its data as it migrated to Microsoft Azure. During the transition, the company also faced a need for more role-based Azure training to better manage storage, collaboration, and cloud operations across its worldwide business.

NetCom Learning delivered tailored Microsoft Azure and Microsoft Teams training through Microsoft’s Enterprise Skills Initiative, helping the customer upskill teams for cloud adoption and remote collaboration during COVID-19. The solution enabled employees to work from home effectively, improved communication across stores and corporate teams, and supported continued customer service and mobile ordering operations for all 31,000 stores, while also helping the client meet its Azure goals and plan future Microsoft Dynamics 365 skilling.